Vinyasa's Terms of Use

Introduction

These terms of use (“Terms of Use”) is applicable to all the users who access or use the Platform (as defined below) including you (“Users”). For purposes of these terms of use, “you” and “your” means you as a “User,” which includes mental health care professionals such as psychologists, therapists, life coaches, or similar practitioners, and their representatives, using or accessing the Platform, (collectively referred to as “Practitioner(s)”). “We”, “us” or “our” refer to “Vinyasa Health” (as defined below) or its subsidiaries, parent or group entities, or affiliates as deemed so by Vinyasa Health. 

The website: https://www.vinyasahealth.com (“Website”) together with the mobile application (“App”) and the [dashboard] by the same name (“Dashboard”) (Website, App, and Dashboard are collectively referred to as the “Platform”) is owned, operated, and managed by us i.e., Brandorate Ventures Private Limited, a company incorporated in India under the Companies Act, 2013, and having its registered office at [Petlad, Nadiad, Anand, Gujarat – 388 450]  (“Vinyasa Health”).  If you continue to access, browse, and use the Platform for all the services and products offered and supplied via the Platform, and to transact with such products and services (collectively the “Services”), you are agreeing to comply with and be bound by the following terms and conditions of use (as amended from time to time), which together with our Privacy Policy (available at: [●]<<<<Insert Link>>>>) and Terms of Service (collectively, “Platform Policies”) govern Vinyasa Health’s relationship with you in relation to the usage of the Platform.  

Additional terms: If you are accessing the Platform or availing the Services through a third-party store mobile/ web application, then while these Platform Policies shall apply to such use, there may be additional terms located on such platforms which will govern the use of the Platform. These additional terms to the extent applicable are hereby deemed to be incorporated in these terms of use by way of reference. 

Promotions: From time to time, among other things, we may offer promotions on the Platform, which may be subject to additional terms and conditions. We may modify or discontinue any of these promotions at any time without notice to you. 

Right of Refusal: Notwithstanding anything contained herein, we reserve the right, without prior notice, to restrict access or use of certain Services or the Platform (or any features within the Services or Platform) by any User or refuse service or any order you place with us at our sole discretion, subject to other conditions that we may impose at our discretion.   

 These Terms of Use are published in compliance with and is governed by the applicable provisions of Indian laws, including but not limited to: 

  • Indian Contract Act, of 1872, 
  • Information Technology Act, 2000 read with the Digital Personal Data Protection Act, 2023 (as notified) and the rules framed under these statutes.

IF YOU DO NOT WISH TO BE BOUND BY THESE TERMS OF USE OR THE PLATFORM POLICIES, PLEASE DO NOT ACCESS OR USE THE PLATFORM OR THE SERVICES. 

Licenses  

Services are provided and licensed to the User for specific purposes subject to such express limitations and restrictions prescribed by Vinyasa Health and are not sub-licensable. Other than those expressly granted by Vinyasa Health herein, you acknowledge and agree that no license, partially, or otherwise, with respect to any intellectual property owned by Vinyasa Health shall be deemed or implied to be granted to you by Vinyasa Health as a result of your use or access of the Platform or the Services.  

Provided however, you grant us a non-exclusive, royalty-free, transferable, perpetual, and worldwide license to host, use, distribute, operate, publish, sell, copy, publicly perform or display, translate, and create derivative works of your content (as per your privacy and application settings) made available on the Platform.        

Eligibility to Use 

Our Services and the Platform are only available to Users who are 18 years of age or older and legally competent to enter into a contract under Indian law. Vinyasa Health’s Platform is not directed at children under 18 years, and we do not knowingly collect or solicit personal information from anyone in this age group.  

We encourage parents and guardians to supervise their minors’ online activities and consider using parental control tools available through device manufacturers or software providers to help ensure a safe online environment. If a child under 18 years of age has provided us with personal information, we request that their parent or guardian contact us so that we can promptly remove the information from our systems. Should we become aware that we hold information collected from a child under 18 years of age, we will delete it to ensure their privacy. Vinyasa Health does not take responsibility for any misrepresentation of age or use by any User. 

By accessing or using the Services or Platform, you agree that you are entering into a legally binding agreement with Vinyasa Health and confirm that you are capable of forming a binding contract under Indian laws and that you read and accept these terms and consent to the Platform Policies as updated regularly by us. If you do not agree to these terms of use, you must not access or use the Services or the Platform. 

General Terms of Usage 

Unless otherwise provided, the use of the Platform and the Services is subject to the following terms: 

  • The content of the pages of the Platform are for your general information and use only.
  • The Platform uses cookies to monitor browsing preferences. If you do allow cookies to be used, some personal information may be stored by us for use by third parties. Refer to our Privacy Policy (available at: [●] <<<<Insert Link>>>>) for more details.
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timelines, performance, completeness, or suitability of the information and materials found or the Services offered on the Platform for any particular purpose. You acknowledge that such information and materials or the Services may contain inaccuracies or errors, and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • Your use of any information, materials, products, or Services on the Platform is entirely at your own risk, for which we shall not be liable. WE DO NOT PROVIDE ANY HEALTHCARE SERVICES OR MEDICAL ADVICE. It shall be your own responsibility to ensure that any products, Services, material, or information made available through the Platform meet your specific requirements. Further, we shall not be liable for any issues arising from User interactions with Practitioners, such as incorrect treatment, medical negligence, or cancellations. 
  • The Platform contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, content, layout, look, appearance and graphics (“Platform Content”). Reproduction of the Platform Content is prohibited other than in accordance with the copyright notice, which forms part of these Terms of Use. All the material featured on the Platform is subject to copyright protection. You agree that (a) you will not copy, reproduce, download, re-publish, sell, distribute or resell any Services or any of the Platform Content, and (b) you will not copy, reproduce, download, compile, or otherwise use any Platform Content or any Services for the purposes of operating a business that competes with Vinyasa Health, or otherwise commercially exploiting the Platform Content.     
  • The intellectual property rights contained in the Services and the Platform hereunder shall vest solely with Vinyasa Health and be the sole property of Vinyasa Health. Users shall at all times remain fully liable and responsible for and further agrees to fully indemnify, defend, and hold harmless Vinyasa Health from and against any infringement claims that may arise from or in connection with such intellectual property.
  • All materials or information furnished by the Users (including any feedback on the Platform and the Services) on the Platform shall at all times remain the exclusive property of Vinyasa Health. You acknowledge and agree that Vinyasa Health possesses exclusive, perpetual, irrevocable, transferable, royalty-free, and worldwide rights to implement, use, modify, reproduce, distribute, display, create derivatives of, and otherwise exploit such intellectual property in any manner without restriction. This includes the right to grant and authorize such use to others, without requiring any fees, attribution, or other obligations to you or any third party. The Users and third parties may access and use such intellectual property of Vinyasa Health only as expressly permitted herein. Such Users and third parties recognize and respect Vinyasa Health’s exclusive ownership of its intellectual property and derivatives. Any rights, titles, or interests not explicitly granted remain exclusively with Vinyasa Health.
  • Any unauthorised use of the Platform may give rise to a claim for damages and/or be a criminal offence.
  • Use of the Platform might require compatible devices, internet access, and even certain software (for which additional fees may or may not apply). Use of the Platform may also require periodic updates and may be affected by the performance of these factors. High-speed internet access is strongly recommended for regular use. The latest version of required software is recommended to access the Platform and may be required for certain transactions or features and to download products purchased or acquired from the Platform. You agree that meeting these requirements, which may change from time to time, is your sole responsibility. The Services provided by the Platform are not part of any other product or offering, and no purchase or obtaining of any other product shall be construed to represent or guarantee You access to the Services. 

Terms of Service for Practitioners 

  • Practitioners shall be additionally bound by the Terms of Service for Practitioners, which set out certain additional provisions applicable to their use of the Platform and Services. These Terms of Services address specific responsibilities, obligations, and expectations unique to Practitioners. By accessing or using the Platform or the Service, Practitioners agree to comply with the Terms of Service, which form an integral part of their agreement with Vinyasa Health. Practitioners are encouraged to review the Terms of Service carefully. 

Restrictions on Use 

You shall not host, display, upload, modify, publish, transmit, update, or share any information which: 

  • belongs to another person and to which you do not have any right to;

  • is grossly harmful, harassing, blasphemous, defamatory, obscene, pornographic, paedophilic, libellous, invasive of another’s privacy, hateful, or racially, ethnically objectionable, disparaging, relating to or encouraging money laundering or gambling, or otherwise unlawful in any manner whatsoever; or unlawfully threatening or unlawfully harassing including but not limited to “indecent representation of women”;

  • harasses or advocates harassment of another person;

  • involves the transmission of “junk mail”, “chain letters”, or unsolicited mass mailing or “spamming”;

  • promotes illegal activities or conduct that is abusive, threatening, obscene, defamatory, or libelous;

  • infringes upon or violates any third party’s rights including, but not limited to, intellectual property rights, rights of privacy (including without limitation unauthorized disclosure of a person’s name, email address, physical address, phone number or any other personal information) or rights of publicity;

  • contains restricted or password-only access pages, or hidden pages or images (those not linked to or from another accessible page);

  • provides material that exploits people in a sexual, violent, or otherwise inappropriate manner or solicits personal information from anyone; 

 

  • provides instructional information about illegal activities such as making or buying illegal weapons, violating someone’s privacy, or sharing or creating computer viruses;

  • contains unauthorized video, photographs, or images of another person (with a minor or an adult);

  • tries to gain unauthorized access or exceeds the scope of authorized access to the Platform/Services or to profiles, blogs, communities, account information, bulletins, friend request, or other areas of the Platform or solicits passwords or personal information for commercial or unlawful purposes from other Users;

  • engages in any commercial activities and/or sales without our prior written consent including but not limited to contests, sweepstakes, barter, advertising, and/or pyramid schemes, or the buying or selling of “virtual” products related to the Platform or any other unauthorised activities;

  • interferes with any other User’s use and enjoyment of the Platform or Services;

  • refers to any website or URL that, in Vinyasa Health’s sole discretion, contains material that is inappropriate for the Platform or any other website, or contains content that would be prohibited or violates the letter or spirit of these terms of use;

  • harm minors in any way; 

 

  • infringes any patent, trademark, copyright or other proprietary rights or third party’s trade secrets or involves the sale of counterfeit or stolen products; 

 

  • violates any law for the time being in force; 

 

  • deceives or misleads the addressee/Users about the origin of such messages or communicates any information which is grossly offensive or menacing in nature; 

 

  • impersonate another person; 

 

  • contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer resource;  

 

  • contains any trojan horses, worms, time bombs, cancelbots, easter eggs or other computer programming routines that may damage, detrimentally interfere with, diminish value of, surreptitiously intercept or expropriate any system, data or personal information; 

 

  • threatens the unity, integrity, defense, security or sovereignty of India, friendly relations with foreign states, or public order or causes incitement to the commission of any cognizable offense or prevents investigation of any offense or is insulting any other nation; 

 

  • is false, fraudulent, inaccurate, misinforming, or misleading;

  • directly or indirectly, offer, attempt to offer, trade or attempt to trade in any item, the dealing of which is prohibited or restricted in any manner under the provisions of any applicable law, rule, regulation or guideline for the time being in force; and
     
  • creates any liability for Vinyasa Health or cause Vinyasa Health to lose (in whole or in part) the services of our internet service provider or other suppliers or be in violation of any applicable law, rule, regulation or guideline for the time being in force.

Vinyasa Health reserves the right to monitor the materials posted by Users on the Platform. Vinyasa Health shall have the right to remove or edit any content that in its sole discretion violates, or is alleged to violate, any applicable law or the Platform Policies. Notwithstanding the above, you remain solely responsible for the content of the materials you post on the Platform. Such content posted shall not reflect Vinyasa Health’s views and in no event shall Vinyasa Health assume or have any responsibility or liability for any content posted or for any claims, damages or losses resulting from use of the content and/or appearance of the content on the Platform. You hereby represent and warrant that you have all necessary rights in and to all the content which you provide and all information it contains and that such content shall not infringe any proprietary or other rights of third parties or contain any libellous, tortious, or otherwise unlawful information.   

User Account, Password, and Security 

 

In order to access, use, or avail the Services on the Platform, or facilitate the usage of the Platform for aforesaid Services, you agree to register and create an account on the Platform by providing details as may be required in the Privacy Policy (“Account”).  

  • You are solely responsible for the information you provide to us. You shall ensure and confirm that the Account information and all information provided by you is complete, accurate, and up to date. If there is any change in the Account information, or if any information is found to be incomplete or incorrect, you shall promptly notify Vinyasa Health to update your Account information on the Platform. 
  • If any information provided by you (or if Vinyasa Health has reasonable grounds to suspect that such information provided by you) is untrue, inaccurate, unauthorised, not current, or incomplete (or has become untrue, inaccurate, not current, or incomplete), Vinyasa Health reserves the express right, at its sole discretion, to refuse you access to the Services or the Platform at any time without notice for your failure to abide by the terms as set forth herein or to comply with applicable laws. 
  • You will be responsible for the confidentiality of the Account information provided and fully responsible for all activities that take place on your Account. Your Account password or information should never be shared with any third party. If you suspect a third party has accessed your Account or knows your password, you should immediately notify us by writing to support@vinyasahealth.com
  • You agree to be completely accountable for all your Account activity on the Platform. If we believe you have violated these terms of use, we may disable your Account at any time.  You may also be held liable to pay damages for losses caused due to unauthorised use of your Account as a result of your failure to keep your Account information secure and confidential. 

Changes to the Services 

Vinyasa Health may modify, amend, alter, or update these terms of use or any other Platform Policy at any time at its own sole discretion. The updated terms will be displayed on the Platform and by continuing to use the Services and/or accessing the Platform, you agree to be bound by any such changes/updates made by Vinyasa Health. It is your responsibility to regularly check these terms of use for such changes/updates. You agree that your continued use signifies acceptance of those changes/updates.  You must discontinue using or accessing the Services or Platform if you disagree with such changes/updates. 

We further reserve the right to temporarily suspend, restrict access, or permanently discontinue the Platform, or any portion thereof, at any time and for any reason, with or without notice.  

Payment related Information 

Users shall be bound by the Payment Terms set forth in the Terms of Service. These terms shall apply based on the nature of the Practitioner’s usage of the Platform and Services and may include, but be not limited to, fees for Platform usage, subscription charges, service fee, or other applicable costs associated with the use of the Platform and Services. By using the Platform or Services, Practitioners agree to pay all applicable fees in accordance with the Payment Terms and understand that such fees may be updated from time to time. Practitioners are responsible for ensuring timely payment of all fees, as specified in the relevant terms.  

Taxes 

You hereby agree that you shall be solely responsible for paying all fees associated with the use of the Platform, if any, and you agree to bear any and all applicable taxes, charges, cesses etc. levied thereon. 

Other Content  shared by Users on Vinyasa Health’s Dashboard 

Vinyasa Health does not pre-screen any content or information posted, published, or transmitted on the Platform by the Users and Vinyasa Health is under no obligation to pre-screen any such content or information. However, Vinyasa Health at its sole discretion and/ or on being notified by any third party or other Users may determine that any content or information posted by a User is in violation of these terms of use and/or applicable laws and shall be entitled to take down any content or information posted by such User on the Platform, without giving any prior intimation or notice to such User. Such actions do not in any manner negate or dilute Vinyasa Health’s position or impose any liability on Vinyasa Health with respect to content or information posted, published, or transmitted by other Users on the Platform. 

Privacy and personal information 

For information about Vinyasa Health’s data protection practices, please read Vinyasa Health’s Privacy Policy (available at: [●] <<<<Insert Link>>>>) (“Privacy Policy”). This policy explains how Vinyasa Health treats your personal information and protects your privacy when you use the Platform or avail the Services. You hereby agree to the use of your data/information in accordance with Vinyasa Health’s Privacy Policy. 

Other restrictions applicable on Users 

  • You will not engage in any activity that interferes with or disrupts the Services or the Platform (or the servers and networks which are connected to the Services or the Platform).
  • You shall not make any defamatory or denigrating statement(s) about Vinyasa Health, or our brand name or otherwise act in any manner that might tarnish the reputation or standing of Vinyasa Health or of other Users on the Platform or otherwise tarnish or dilute any of Vinyasa Health’s trademarks, service marks, trading name, or the goodwill associated with them.
  • Unless expressly permitted, you shall not probe, scan, or test the vulnerability of the Platform or any network connected to the Platform nor breach the security or authentication measures on the Platform, or any network connected to the Platform. You shall not reverse look-up, trace or seek to trace any information on any other User of or visitor to Platform, or exploit the Platform or any Service or information made available or offered by or through the Platform, in any way where the purpose is to reveal any information, including but not limited to personal information, other than your own information, as provided for by the Platform.
  • You shall not use any “deep-link”, “page-scrape”, “robot”, “spider” or other automatic device, program, algorithm or methodology, or any similar or equivalent manual process, to access, acquire, copy or monitor any portion of the Platform or any content, or in any way reproduce or circumvent the navigational structure or presentation of the Platform or any content, to obtain or attempt to obtain any materials, documents or information through any means not purposely made available through the Platform. We reserve our right to bar any such activity.
  • You shall not attempt to gain unauthorized access to any portion or feature of the Platform, or any other systems or networks connected to the Platform or to any server, computer, network, or to any of the Services offered on or through the Platform, by hacking, password “mining” or any other illegitimate means.
  • You shall not use the Platform or any content, material, Service, or product, for any purpose that is unlawful or prohibited by these terms of use, or to solicit the performance of any illegal activity or other activity which infringes the rights of Vinyasa Health and / or others. 

Indemnification 

You agree to defend, fully indemnify, keep indemnified, save, and hold harmless, Vinyasa Health, its employees, directors, shareholders, officers, agents, and representatives and to hold them harmless, from any and all damages, losses, claims, liabilities, costs, interest thereon or expenses of any kind, including reasonable attorney’s fees, incurred, sustained by which may arise from or in connection with: (i) your submission, posting, or display of any User content; (ii) from your use of the Platform or Services; (iii) from your breach of these terms of use or breach of any applicable laws, including tax laws; (iv) any service availed by you from a third party service provider using any dispute inter-se Users; and/or (vi) your negligence or wilful misconduct. 

Limitation of Liability 

  • We shall not in any manner be liable to you for any failure or delay in providing the Services or for any temporary disablement, permanent discontinuance of the Services or the Platform by us or for any consequences resulting from such actions or reasons that are beyond our reasonable control.
  • You agree and acknowledge that the Services are being provided to you on ‘as is’ and ‘as available’ basis and may be interrupted while browsing, transacting, using or uploading information on the Platform.
  • Vinyasa Health may allow you access to content, products, or Services offered by third parties through hyperlinks (in the form of word links, banners, channels, or otherwise), API or otherwise to such third parties’ websites. You are cautioned to read such third-party terms and conditions and/or privacy policies before using the Platform for such content, products, or services that you may avail. You acknowledge that Vinyasa Health has no control over such third parties’ websites and shall not be responsible or liable to anyone for such websites, or any content, products or services made available on such websites.
  • Vinyasa Health shall neither be liable nor responsible for any actions or inactions of any User, nor any breach of conditions, representations or warranties of the products or Services and hereby expressly disclaims any and all responsibility and liability in that regard. Vinyasa Health shall not have any obligation to mediate or resolve any dispute or disagreement that may arise amongst Users.
  • To the maximum extent permitted by law, Vinyasa Health makes no representations or warranties about the validity, accuracy, correctness, reliability, quality, stability, completeness of any information provided on or through the Platform; Vinyasa Health does not represent or warrant that the manufacture, importation, export, distribution, offer, display, purchase, sale and/or use of products or Services offered or displayed on the Platform does not violate any third party rights; and Vinyasa Health makes no representations or warranties of any kind concerning any product or Service offered or displayed on the Platform, including any claims about your earning potential from using our products and Services.
  • Under no circumstances shall Vinyasa Health be liable for any consequential, incidental, special, exemplary, or punitive damages, including but not limited to any lost profits that result from any Services availed, even if Vinyasa Health has been advised of the possibility of such damages. 

Suitability of Services 

 

When a Service is listed for sale on the Platform, User agrees that Vinyasa Health cannot and does not confirm each of such Services or its suitability for any User. While the Services have been prepared with adequate diligence and market feedback, Vinyasa Health encourages the Users to exercise discretion and caution while dealing with various Users or availing the Services. Each User acknowledge and undertake that they shall use the Platform or Services only for lawful purpose. 

Vinyasa Health does not control and is not liable to or responsible for the quality, safety, suitability of any products or Services, lawfulness or availability of the products or Services offered for sale on the Platform, or the ability of the User to completely make adequate use of the Services. 

The User agrees and acknowledges that the product/Service images on the Platform are mere representation of the product/Service and not actual image of the product/Service sold. While every reasonable effort is made to maintain accuracy of information on the Platform, actual product/Service packaging, may contain more and/or different information than what is shown on the Platform. It is recommended to refer the information presented on the actual product/Service packaging. 

Force Majeure 

Under no circumstances shall Vinyasa Health be held liable for any losses, delay or failure or disruption of the content or Services delivered through the Platform resulting directly or indirectly from acts of nature, forces or causes beyond our reasonable control, including without limitation, internet failures, computer, telecommunications or any other equipment failures, electrical power failures, strikes, labour disputes, riots, insurrections, civil disturbances, shortages of labour or materials, fires, flood, storms, explosions, acts of God, war, governmental actions, epidemics, pandemics, curfews, lock-down, orders of domestic or foreign courts or tribunals or non-performance of the Platform. 

Communication 

You hereby expressly agree to receive communications by way of SMS, telephone, or calls, or through messaging apps like WhatsApp on the registered mobile phone number and/or via electronic communications like e-mails from Vinyasa Health and other third parties duly authorised by Vinyasa Health. You hereby expressly consent to the monitoring and recording, by Vinyasa Health of any and all communications between you and Vinyasa Health, third party vendors or their agents, employees, consultants, contractors, or representatives of Vinyasa Health or of their authorised partners, and such monitoring or recording waives any further notice or consent requirement under the applicable laws. 

You can unsubscribe or opt-out from receiving communications from Vinyasa Health by notifying us of such intentions of yours in writing. In which case, Vinyasa Health will only send communications solely required for the purposes of availing the Services by you. 

Notices 

All legal notices or demands to or upon Vinyasa Health shall be made in writing and sent to Vinyasa Health personally, by courier, certified mail, or facsimile to the following entity and address: 

<6, Bhai Chakla, Tower Road, Petlad, Anand, Gujarat, India> Attn: [Divya Shah] 

All legal notices or demands to or upon you shall be effective if either delivered personally, sent by courier, certified mail, by facsimile or email to the last-known correspondence, fax, or email address provided by the you to Vinyasa Health, or SMS, WhatsApp messages, or in-app notifications, or by posting such notice or demand on an area of the Platform that is publicly accessible without a charge or through such other mode of communication as Vinyasa Health may deem fit in its discretion.  

Notice to a User shall be deemed to be received by such you if and when, Vinyasa Health is able to demonstrate that communication, whether in physical or electronic form, has been sent to you. 

Severability

If any provision of these Terms of Use are held by a court of competent jurisdiction to be illegal, invalid or unenforceable, the remaining provisions shall remain in full force and effect. Any invalid or unenforceable provision of these Terms of Use shall be replaced with a provision which is valid and enforceable and most nearly reflects the original intent of the invalid or unenforceable provision. In addition, in case any provision of these Terms of Use is determined to be enforceable by law only under a reasonable alternate construction or interpretation, then said provision/s shall be deemed to be construed according to such alternate construction or interpretation. 

Waiver 

No provision of these Terms of Use shall be considered waived, nor shall any breach be excused, unless such waiver or consent is in writing and signed by Vinyasa Health. Any consent or waiver by Vinyasa Health regarding a breach by you, whether expressed or implied, shall not be construed as consent to, or a waiver of, any other or subsequent breach. 

Disputes, Grievance Redressal and Refunds 

You are welcome to reach out to us in case of any grievances/feedback with respect to the Platform or the Services, including with respect to any abuse on the Platform and/or any discrepancies or grievances with respect to processing of information to the Grievance Officer at the contact details mentioned below: 

Name: Divya Shah [Note to draft: Please update details of the GO] 

Email Address: support@vinyasahealth.com  

Working Days: Monday to Friday (except on national/ state holidays). 

Refunds, if any, shall be processed at sole discretion of Vinyasa Health on successful verification of a reasonable reason for refund. 

We will strive to address your feedback and concerns in a timely and effective manner. The details of the grievance officer may be changed by us from time to time. 

You agree not to undertake any action which may undermine the integrity of Vinyasa Health’s grievance redressal / feedback system.

Governing Law                               

These Platform Policies shall be governed and construed in accordance with the laws of India without reference to conflict of laws principles. Any claim against Vinyasa Health in relation to the Platform shall be adjudicated in courts in [Gujarat, India] and you agree to exclusive jurisdiction of these courts. 

Disclaimers                                                   

  • The information provided on the Platform and the Services do not establish a doctor-patient relationship between Vinyasa Health and a User in any manner whatsoever. Those do not constitute medical advice, diagnosis, treatment, or an opinion regarding any specific condition. Instead, they are intended solely to assist you in accessing relevant information and to facilitate the delivery of our Services and enable use of our Platform.
  • The Vinyasa Health Platform is not intended for use in medical emergencies or critical health situations requiring immediate attention. If you are considering or contemplating suicide or feel that you may be a danger to yourself or others, please call emergency services immediately. The Platform is not designed for real-time support and does not address medical emergencies.
  • The advice or information provided by professionals through the Platform is not intended to replace in-person consultations. If your health situation requires more appropriate in-person care, you are advised to seek direct consultation with a licensed doctor, psychologist, or mental health professional. You should not rely solely on, or make decisions based solely on, advice provided by experts through online platforms.
  • Your submitted data may be securely transferred, stored, and processed by our cloud service providers. You acknowledge and agree that we may transfer minimal data outside your region, even to regions where data protection laws may be less stringent than in your country, as per our Privacy Policy (available at [●] <<<<<Insert Link Here>>>>>).
  • The Services provided on the Platform cannot be used for independent research or clinical studies without explicit prior written permission from Vinyasa Health.
  • Your use of the information and Services provided by Vinyasa Health is entirely at your own risk. Vinyasa Health does not engage in medical practice or provide medical care. 

Date Last Modified

These terms of use were last modified on 17th January, 2025.